The Communication Strategist builds the roadmap for our clients’ success and directs and manages delivery of communication services as planned. They are creative thinkers with a deep understanding of human behavior and the roles that communication plays in opinions, relationships, and sales.
Hours: 40 hours per week, hours are flexible with general availability during normal business hours (M-F 8:00 am – 6:00 pm)
Level of responsibility: Mid level
Level of professionalism: The Strategist is expected to be available as planned, punctual; dress appropriately for the setting and project, use discretion in publicly discussing the work and operations of the firm, especially maintaining client confidentiality as required.
Supervisory responsibilities: There is extensive project supervision but no staff supervision. May include intern supervision. Leadership is always valued.
College degree in communication, business or related field and five years of work experience is required. Deep experience in digital tactics preferred. Must have excellent writing and speaking skills. Must be proficient in Microsoft Office, PowerPoint, and knowledgeable regarding most social media platforms and analytics. A service specialty (industry or tactics) is valued. Agency experience, basic graphic design capabilities and other skills are a plus but not required.
Examples of Duties:
Strategy Development and Planning: Assess business needs and develop strategic communication plans to accomplish specific goals and objectives.
Account Management: Provide the day-to-day service for assigned clients for projects and retainer relationships. This includes communicating with client, documentation, planning timelines and budgets, coordination of team members’ support, tracking progress and outcomes. Also includes offering ideas for additional services to expand the client work. Requires excellent strategic and analytical thinking, clear writing, editing and creativity.
Specialization: All team members must have excellent written and spoken communication. In addition, strategists may be responsible for developing and sharing their deep knowledge within a specific areas. For instance, a tactical specialist such as digital media management, social media, advertising, or media relations and an industry specialist may have experience in healthcare, energy, or B2B.
Misc. Client Projects: Preparing summaries of meetings; facilitating the production of materials on schedule and budget; proofreading and copy writing; and social media planning and management, such as online research and execution of posts and videos. Website content management. In addition, the Communication Strategist may plan, coordinate or assist with opinion research projects.
WS Marketing & Business Development: Research and entry of data on prospects into data bases; personal outreach to target audiences to obtain leads on potential projects, assisting in developing firm marketing materials, developing responses to requests for proposals (RFP), social media posts, providing support for prospect email blasts, and other correspondence; representing WS at meetings and in a trade show booth. Conducting seminars, or webinars such as on social media and interpersonal communication.
Administrative: filing and organization of records, keeping accurate time sheets and shared files, preparing meeting notes and documenting client progress, issues, and opportunities. Routine office duties. Keeping a clean and neat office space.
Technology: Depending on the individual’s level of expertise, the Communication Strategist could be asked to assist with technology issues, such as installing new programs, backing up systems, instituting new technology, and troubleshooting.
Resumes can be emailed to Nancy Wiser, firstname.lastname@example.org.